Data We Gather

We gather and manage various personal information types, including:

2. Your Information Usage

Your personal information is utilized for these key purposes:

  • Service Provision in Bishop Auckland:
    • Managing your car rental bookings and agreements for a seamless experience. Verifying your identity to confirm you meet our rental criteria. Coordinating the collection and return of vehicles efficiently. Handling payment transactions, including deposits and any associated charges.
  • Customer Communication in Bishop Auckland (Contractual Obligations):
    • We will send booking confirmations, updates, and essential rental details. Our team will respond to your inquiries and offer customer support. You will be informed of any changes to our services or policies.
  • Marketing Practices in Bishop Auckland:
    • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
  • Service Enhancement in Bishop Auckland:
    • Assessing website interactions to refine user experience and enhance functionality. Conducting research to improve our vehicle fleet and service offerings in Bishop Auckland.
  • Compliance with Local Laws and Regulations:
    • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms of service.

Data Sharing Practices

Sharing Your Personal Information

  • Local Service Providers: We collaborate with third-party service providers, including payment processors and IT support, all of whom are contractually required to safeguard your data.

We do not share your personal information with third parties.

4. Data Protection

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. These measures encompass encryption, access controls, secure servers, and routine security evaluations. Nonetheless, no method of internet transmission or electronic storage is entirely secure.

Data Retention Policies

At Car Hire in Bishop Auckland, we keep your personal information only for as long as needed to achieve the purposes for which it was gathered. This includes compliance with legal, accounting, and reporting obligations. The duration for which we retain data depends on the specific type of information and the context in which it is processed.

Your Rights in Bishop Auckland

Your rights under UK data protection law in Bishop Auckland

  • Access to Your Information: Obtain a copy of your personal information records.

For inquiries regarding your rights, please reach out to us below.

Cookies and Data Tracking

Our website employs cookies and similar technologies to improve your browsing experience, assess site traffic, and tailor content to your needs. You can adjust your cookie preferences through your browser settings to control how these technologies interact with your online activity.

8. Updates to Policy

This Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we protect your information.

Bishop Auckland Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out:

Bishop Auckland Car Hire Services
South Church Road, Bishop Auckland, DL14, County Durham, United Kingdom
Contact Number:: 013 2593 5650